RETREAT TERMS AND CONDITIONS - PORTUGAL

CANCELLATION POLICY

Cancellations made by you

• All cancellations must be made in writing to catharinakuhlyoga@gmail.com

• Your deposit is non-refundable

• If you cancel after 9 Feb 2026, 40% of your first installment and 100% of the second installment if already paid (not including the non-refundable deposit) will be refunded

• If you cancel after 10 Jun 2026, 30% of your first installment and 100% of the second installment if already paid (not including the non-refundable deposit) will be refunded. Should there be a wait list and your spot can be filled from this wait list or you have someone to take your spot, 100% of your fee not including the non-refundable deposit will be refunded.

• If you cancel after 10 Aug 2026, no refund is due unless your space can be filled from the wait list or by you, in which case 50% of your fee not including the non-refundable deposit will be refunded.

Cancellations made by me

• If the retreat is cancelled or there is a change of date, you are entitled to transfer any payments to another retreat, or to request a full refund

• Any travel costs, loss of work etc. linked to a cancellation of a retreat remain your sole responsibility and are not covered by this cancellation policy

HEALTH & SAFETY

• At all times participants must comply with the rules and safety instructions provided to them by Catharina Kuhl Yoga and venue to protect the health and safety of all in attendance.

• All classes, workshops, activities and use of facilities at the retreat venue are undertaken at your own risk.

• If you suffer from a known medical condition or are in any doubt about your health, please consult professional medical advice before booking. You must inform me of any such condition or concern that you may have before attending the classes. You must also inform me if you are pregnant or are taking any medication. I will not, under any circumstances, be held responsible for physical or mental health, injury, loss or death, howsoever arising, during and after your stay.

• It is your responsibility to ensure that your physical condition is appropriate to the activities relevant to the holiday that you are booking.

• Food will be provided by through a local caterer. You must inform me of any dietary requirements and allergies prior to the retreat.

• A health questionnaire will be sent to you no later than 4 weeks prior to the retreat that you agree to complete.

• Please take out your own travel insurance.

• I am not responsible for the vaccination status and/or risks associated with the transmission or exposure of COVID-19 or any other illness. The Company reserves the right to implement COVID-19 secure measures at their total discretion.

• I do not take any responsibility for the safekeeping, loss or damage of your valuables. Each room has their own safe, but room doors have no locks. The venue is accessible via security code system.

PRIVACY POLICY

• Any personal information including your contact details and your health will be kept strictly confidential.

• The venue is required by law to check the passport details of every attendee. The venue has asked me to collate this information, which will then be passed on to and handled by the Owner and the house manager only for the purpose of review and submission with the relevant registry(ies) and authorities. The Host should collate the relevant information from their team. By signing up for the retreat, you consent to this procedure.

• You may be required to sign a safety disclaimer by the retreat venue, which may include your contact details.

• In the event that you book additional services (e.g. massages) with external providers, your name and preferred means of contact may be shared with them.

• You agree to keep any information about other participants confidential.

• You will be required to provide details for an emergency contact. This contact will be kept strictly confidential, and I will only use this contact in emergencies. I will only share this contact with the retreat venue or other third parties if absolutely required in the event of an emergency.

• I do not hold and debit or credit card details and all payments will be made by bank transfer.

• All GDPR rights apply.

LIMITATION OF LIABILITY

This condition sets out our entire financial liability (including any liability for the acts or omissions of our employees, teachers, consultants and suppliers) to you in respect of: (a) any breach of our Contract; (b) any use made by you of the Retreat or the services we provide to or arrange for you; and (c) any representation, statement or tortuous act or omission (including negligence) arising under or in connection with our Contract or the Retreat

• All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this Contract.

• Nothing in these Conditions limits or excludes my liability: (a) for death or personal injury resulting from negligence; or (b) for any damage or liability incurred by you as a result of our fraud or fraudulent misrepresentation.

• My total liability to you in relation to you in tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with this Contract and the Retreat shall be limited to the price you pay to me.

GENERAL

All participants are expected to be respectful and kind to each other, respecting each others privacy and rights. I reserve the right to remove any participant from the retreat should I consider that there has been inappropriate behaviour. Bullying, racism or sexism of any kind will not be tolerated.

Although I take every reasonable care to ensure that nothing untoward occurs during your stay, I accept no responsibility or liability whatsoever for any injury, loss, accident, death, delay, inconvenience, damage or irregularity arising, howsoever caused (to the fullest extent permitted by law). I do not accept responsibility whatsoever for events beyond my control. Similarly I do not accept responsibility for breakdown in the supply of water, gas or electricity or access to the retreat amenities. Together with the retreat venue, I will however endeavor to arrange for such problems to be resolved as promptly as possible. Our Contract and any dispute or claim arising out of or in connection with the accommodation or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with our Contract or its subject matter or formation (including non-contractual disputes or claims). If any part of our Contract is deemed by the laws of England and Wales, to be unfair or unjust, the remainder of our Contract shall remain valid.

IMPORTANT NOTE - EVENTS BEYOND OUR CONTROL
Events beyond our control include: war, threat of war, riots, civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks, technical problems with transport including changes due to rescheduling or cancellation of flights by an airline or alteration of the airline or aircraft type, closed or congested airports or ports, hurricanes and other actual or potential severe weather conditions, theft and any other similar events.

TERMS & CONDITIONS AND SAFETY DISCLAIMER AS PER VENUE

• Check-in is usually from 16:00 and check-out by 11:00. Upon request, the venue may be able to offer a space in which to store your bags, but please understand that this cannot be guaranteed.

• At the end of your stay:

  • please ensure that the house is in the same condition as you found it on arrival and that all items borrowed have been returned to their original location; in particular, the kitchen should be left clean and tidy, dishes and glasses cleaned and put away, bins empty, perishable foods thrown out.

  • Any wet or damp towels should be taken to the laundry on the ground floor and not left on beds

  • Extras should be settled locally before departure, in most cases directly with the suppliers/organisers/therapists. Please note that few will have credit card facilities and therefore will prefer payment in cash.

    Use of the pool and terrace:

    To ensure our lovely neighbours are not drenched as they walk by on their way to work [and yes, this has happened!], please remember that the pool is more for refreshment than exercise - and most of all, please do not jump or dive in! And with an eye on health & safety, please do not take glasses up to the terrace. There are good quality melamine glasses available in the pool bar and jugs available in the kitchen. We also ask that no one uses the pool or the pool terrace after 10pm. Please note that we do NOT encourage or condone posing on the high walls or balustrades of Casa Fuzetta for photographs or other social media content. This is highly dangerous.

    Noise

    Because we are located in the heart of the old town, noise is a delicate issue and the local police strictly enforce a curfew on loud music after 10pm. We ask you to be mindful of the noise being made both within the house and when arriving and leaving, particularly if late at night. We also ask that no one uses the pool or the pool terrace after 10pm and that there is no loud music played anywhere in the house after 10pm.

No smoking

We ask for no smoking anywhere in the house, including the terraces. Indeed, Portuguese authorities require us to be strict in the enforcement of this rule.

No drug policy

No guest should use, ingest, possess or distribute illegal drugs or other substances or engage in other conduct which would bring the venue into disrepute. In particular, please note that we cannot welcome plant medicine retreats or allow the use of mushroom or other plant medicine or hallucinogens at the house. You must not use the venue, or allow it to be used, for any dangerous, offensive, noisy, illegal or immoral activities. You must not cause any nuisance or annoyance to any neighbours or anyone else during your stay.

We reserve the right to ask you to leave straight away (without refund) if we consider any of these house rules to have been broken and/or that you have been disrespectful of our house team.